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Terms and license conditions

1. Scope and provider

  1. These terms apply to all contracts about the software "HardVox" (vocal plugin in VST3 format including "HardVox Beat") between [company_name], [company_street], [company_city] ("we") and you as a customer ("you") via hardvox.io.
  2. Other terms only apply if we expressly agree to them.
  3. A consumer is any natural person who enters into the contract mainly for private purposes (§ 13 BGB). In any case, the software may also be used for commercial music productions (see no. 6).

2. What you get

  1. HardVox is software for Windows 10/11 (64-bit) that runs in a VST3 host (e.g. Studio One, FL Studio, Ableton Live, Cubase, Reaper, Bitwig). The product page describes the features and system requirements. Please check before ordering whether your system meets them.
  2. You receive a license key and the download in your customer account. One key works on up to 2 computers at the same time.
  3. We offer two plans:
    • Subscription: €9.99 / month. All updates are included while the subscription runs.
    • Lifetime: €499 once. The key works without time limit; all updates published within 5 years after the purchase are included. Later versions are not part of the contract; you may keep using the versions you received for as long as you like.

3. Conclusion of the contract

  1. The presentation on the website is not a binding offer. You choose a plan, accept these terms and click the order button ("Subscribe" or "Buy now"). This is your binding offer.
  2. The contract is concluded when the payment succeeded and we provide the license key in your account and by e-mail.
  3. The contract language is German or English. We do not store the contract text separately; you can view and print these terms on this page at any time.

4. Prices and payment

  1. All prices are final prices. They include statutory VAT.
  2. Payment is processed by Stripe with the payment methods offered there. Subscriptions are charged in advance at the start of each billing period; lifetime is paid once when ordering.
  3. You receive invoices by e-mail and in your account.

5. Subscription: term, cancellation, late payment

  1. The subscription runs for one billing period (one month or one year, depending on the offer) and renews automatically for another period unless it is cancelled.
  2. You can cancel at any time without notice, effective at the end of the current period – with one click in your account under "Manage / cancel subscription" or in text form (e.g. e-mail) to [company_email]. Periods already paid are not refunded pro rata; HardVox keeps working until they end.
  3. If a payment fails you can update the payment method in your account. If the payment is not made within 3 days, the right of use is suspended until the subscription is paid again.
  4. When the subscription ends, the plugin switches off (audio then passes through unchanged). If you subscribe again later, your key stays the same.
  5. We announce price changes for subscriptions at least 30 days in advance by e-mail. They only apply from the next billing period; you may cancel before.
  6. If you switch from the subscription to lifetime, the subscription ends with the purchase and your key stays the same. The subscription period already paid is not refunded.

6. Rights of use

  1. You receive a simple, non-transferable and non-sublicensable right to use HardVox on up to 2 computers at the same time – for the subscription term, or without time limit for lifetime.
  2. Private and commercial use is allowed. Recordings and songs you make with HardVox belong to you; you may release them without additional fees – also after a subscription ends.
  3. In particular, you may not: pass on, sell or rent the key or the software to third parties, circumvent or remove the copy protection, modify, decompile or disassemble the software (unless mandatorily permitted by §§ 69d, 69e UrhG), or make the software publicly available.

7. Activation and copy protection

  1. Activation needs an internet connection. After that the plugin works for up to 21 days offline (for subscriptions at most until the end of the paid period) and renews the license automatically when online.
  2. You can remove a computer in your account at any time and then activate the key on another computer.
  3. The privacy policy explains which data is transmitted during activation.

8. Updates

  1. We provide updates in your account; the plugin tells you about new versions. For consumers we provide the updates required to keep the software in conformity with the contract (§ 327f BGB) – during the subscription term, or during the update period for lifetime.
  2. If you do not install an update we provided, we are not liable for defects caused solely by that, provided we informed you about the update and the consequences.

9. Warranty

The statutory rights for defects of digital products apply (§§ 327 ff. BGB). Please report bugs via support so we can fix them quickly.

10. Liability

  1. We are fully liable for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and to the extent of any guarantee given.
  2. For slightly negligent breach of an essential contractual obligation (one whose fulfilment makes the contract possible and on which you may rely), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.
  3. Please back up your projects regularly; we are liable for loss of data only to the extent that would have occurred with regular backups.

11. Blocking

We may block a key if it is misused or passed on, the copy protection is circumvented or a payment is charged back. If a key was blocked without reason, we unblock it immediately.

12. Right of withdrawal

Consumers have a statutory right of withdrawal; see the withdrawal policy. For digital content it expires when you expressly agreed to the immediate delivery and confirmed that you know you lose the right of withdrawal.

13. Changes to these terms

We announce changes for running subscriptions by e-mail at least 30 days before they take effect. If you do not object before then, they are deemed accepted; we point this out in the notice. If you object, either party may cancel the subscription as of the effective date.

14. Dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

15. Final provisions

  1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law only applies insofar as it does not deprive you of the mandatory protection of the law of your country of habitual residence.
  2. If individual provisions are invalid, the rest of the contract remains valid.

This English version is a courtesy translation; the German version is legally binding.

Last updated: November 5, 2026